Tag Archives: data

The Intelligent Internet Lead

intelligentleadimageI’ve been pretty focused on my new role at NAR for the last six months, but finally made some time to write again. This white paper is a side project I did for the Center for REALTOR® Technology. The Intelligent Internet Lead explores some of the cool stuff happening behind the scenes when it comes to converting Internet leads into client relationships. Here’s the blog post I wrote about it, while the full report can be downloaded here.

Improving Data Quality Does Not Matter

Real estate technology startup Reesio made a few waves this week when they announced that their own audit of MLS data shows that agents on their platform were updating the status of their listings well before they made the same updates in their MLS, if at all. This is creating a situation where the data coming from the MLSes is not completely up to date. From Reesio cofounder and CEO Mark Thomas:

“We then started comparing this transactional data to the big search portals like Zillow, Trulia and realtor.com, and we were blown away at how inaccurate those search portals were compared to what was actually happening in real time within Reesio.”

“There are some industry studies that state that 36 percent of the listings on the large search portals are inaccurate. We were finding it to be closer to 50 percent when we compared our transactions to those on the search portals.”

“Because this process requires the listing agent to manually create the listing in their local MLS system and manually update it every time there is a change in the transaction, a lot of the data is significantly delayed in terms of when it’s actually updated in the MLS. Or worse, the data is never updated in the MLS at all.”

stalebreadFor Zillow and Trulia, this isn’t a criticism that’s new to them, but for Realtor.com and anyone publishing listings that are exclusively sourced from the MLS, this is an issue that everyone would like to keep swept under the mat. Of course, the MLS is the most accurate source of listing data, but it’s no gold standard. Anyone who’s worked with listing data feeds know this, publishers are just too polite to say it in public. Continue reading